Franchise Info

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Company Overview

Friend of the Family is a relocation management business model that provides a variety of move related project management services for individuals and families that are going through transitions such as moving, downsizing, organizing de-cluttering or distributing their belongings to family or charities.

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Friend of the Family is a proud member of the National Association of Senior Move Managers (NASMM). We are committed to providing our valuable clients with the absolute highest level of service. Moving can be a very stressful time and our Senior Move Managers are specially trained to reduce the stress and ensure smooth transitions.

Friend of the Family franchising offers:

  • A proven concept
  • Full support across the board - including leadership development, operations, marketing, finance and technology
  • Support and ongoing training for you and your staff
  • Fast set-up and low running costs

Why Choose Friend of the Family?

Friend of the Family offers all of the good elements of franchising with none of the negatives:

  • Home-based, low-investment business
  • Low overhead and no minimum royalty
  • Flexible schedule and business model
  • Work alone or with small staff
  • Pause your franchise anytime
  • Financing option
  • Covid 19  Safe Business Model

Senior Industry Overview

According to NASMM, our industry is on the move!  Check out these statistics:

Why is Senior Move Management needed now and not twenty years ago?

  • The numbers tell the story. The U.S. population aged 65 and over will jump nearly 80 percent when the Baby Boom generation retires (from 2010 to 2030). By 2030, the elderly will account for one-fifth of the total U.S. population. Did you also know that Americans age 85 and above comprise the fastest growing segment of the U.S. population?
  • Today, many families are geographically dispersed and adult children are often not able to help with the moving process due to distance, career and family obligations. For family members living far away, the barriers may be geographic.
  • Older adults making a transition have usually not moved in 30, 40 or 50 years and need to downsize considerably. The organizational and physical tasks associated with planning and implementing such a complex move can be overwhelming for the entire family. Seek the help of experienced, insured professionals and call a Senior Move Manager®.
  • Older adults making a transition have usually not moved in 30, 40 or 50 years and need to downsize considerably. The organizational and physical tasks associated with planning and implementing such a complex move can be overwhelming for the entire family. This is when families make the decision to seek the help of experienced, insured professionals by calling a Senior Move Manager.

Training and Support

Our number one goal is to build a thriving franchise owner community. We achieve this with our robust training and support program, systems and tools. We begin with our virtual classroom initial franchise training so you can launch your business without leaving your home. Ongoing training classes will be hosted throughout the year via live webinars, conference calls and online classes.

Our cloud based business management and communications platform enables our support team to communicate and provide resources in real time so our franchise owners can concentrate on building their businesses. Our ongoing support program offers business building assistance in all areas of your business development:

  • Leadership
  • Marketing
  • Finance
  • Operations
  • Technology

We also post marketing and promotional materials for ongoing growth as well as other resources. Supporting our franchise owners is the backbone of our success and we look forward to working with you throughout the lifecycle of your business.

Why Real Estate Brokers Love Us!

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    Mary S.

    Denver Colorado
    Everyone at Friend of the Family is the best! I love Tricia, the unpacker/organizer and the movers are awesome! Kathy, the Move Manager is the best person you could ever have organize and set up your move. Everyone is so personable and I will be using you guys again very soon!
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    Dr.and Mrs. J. M.

    We went on a five-day cruise, and in that time all of our belongings were packed, moved to our new home, unpacked and placed in their proper place! We returned to find our home magically transplanted to our new location, from our front porch geraniums to the grand piano!"
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    Dr. J.K.

    I had lived in my Victorian for about 40 years and couldn't imagine what it would take to move - Anne and her team walked me through all the steps, and with some careful hand-holding, helped me transition to my new penthouse. Thanks to her it was a relatively painless transition.
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    Ms. L.O., Realtor

    Perry & Co.
    There is no one who does what Friend of the Family does - their full range of service is unmatched in the industry. They are always on-time, on budget and have great customer satisfaction. I recommend them to my clients
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    Alyson C. Wahl

    Keller Williams Real Estate

    Friend of the Family was such a blessing in the life of my client! As a realtor selling the home of a senior with no family to help with the move, the downsizing, or the decision making, I needed a reliable, thoughtful, company I could bring in as part of the team. Kathy and her crew were outstanding! Kathy hires for character--she ensures her crew will be kind, thoughtful and patient with the seniors they work with. If you've never moved a senior, don't be fooled, there were hiccups along the way; my client wasn't "happy" every day, but nearly all of this was situational--moving is hard, change is hard! Every call to Kathy was answered, every concern addressed, and I ALWAYS felt my client was handled with the very best care possible! AND, as an agent who was taking on some of the role that a family would do, Friend of the Family was the perfect teammate. Friend of the Family is affordable, thorough, thoughtful, and will be your friend too.

    Alyson C. Wahl
    Licensed Agent | Keller Williams


Steps to Success

  • Watch the online video
  • Register and receive your Franchise Discovery Kit
  • Complete online survey
  • Register for our live Virtual Discovery Day
  • Finalize territory and on-boarding details
  • Execute Franchise Agreement
  • Join the family, schedule training and begin your franchise success journey